Terms of Service

These Terms of Service ("Terms") govern your use of the website at page-acaciaway.click and any analytics engagement contracted with Acaciaway Analytics Co., Ltd. ("Acaciaway," "we," "us"). By accessing this website or confirming a written scope of work, you agree to these Terms.

1. Services

Acaciaway provides vendor performance analytics, scorecard development, spend analysis, benchmark reports, and related consulting workshops for purchasing departments. Specific deliverables, timelines, and fees are defined in a separate scope memo or statement of work agreed before work begins.

2. Acceptance of Engagements

An engagement is confirmed when you sign or electronically accept a scope memo and pay the required deposit. Website content is informational and does not constitute a binding offer until a scope is mutually agreed.

3. Client Responsibilities

You agree to provide accurate data exports, timely responses to data validation questions, and access to relevant stakeholders for kickoff and review sessions. Delays in data delivery may extend project timelines without penalty to Acaciaway.

4. Intellectual Property

Upon full payment, you receive ownership of final deliverables created specifically for your engagement (scorecards, reports, summaries). Acaciaway retains ownership of general methodologies, templates, and know-how used across clients. We may reuse non-confidential analytical techniques in future work.

Website content, branding, and design elements remain the property of Acaciaway. You may not reproduce our website materials without written permission.

5. Confidentiality

Both parties agree to treat client data, supplier names, and engagement details as confidential unless disclosure is required by law or agreed in writing. We do not share your data with third parties except subprocessors necessary for hosting or communication, as described in our Privacy Policy.

6. Limitation of Liability

Our analytics are based on data you provide. We do not guarantee specific sourcing outcomes, supplier behaviour changes, or financial savings. To the maximum extent permitted under the laws of the Republic of Korea, Acaciaway's total liability for any claim arising from an engagement shall not exceed the fees paid for that engagement.

We are not liable for indirect, incidental, or consequential damages including lost profits, production downtime, or supplier relationship disputes.

7. Accuracy of Reports

You are responsible for reviewing draft deliverables for factual accuracy before final sign-off. We will correct documented calculation errors at no charge within thirty days of final delivery.

8. Website Use

You may not use this website for unlawful purposes, attempt unauthorized access to our systems, or transmit malicious code through contact forms. We reserve the right to restrict access to users who violate these rules.

9. Governing Law

These Terms are governed by the laws of the Republic of Korea. Disputes shall be submitted to the exclusive jurisdiction of the courts of Jeollabuk-do, Korea, unless otherwise agreed in writing for a specific engagement.

10. Changes

We may update these Terms by posting a revised version on this page. Continued use of the website after changes constitutes acceptance. Active engagements remain governed by the Terms in effect at scope confirmation unless both parties agree otherwise.

11. Contact

Questions about these Terms: info@page-acaciaway.click
Acaciaway Analytics Co., Ltd.
Ryu Hyunseok, 69 Iksan-ro 8-gil, Iksan-si, Jeollabuk-do 54500, REP. OF KOREA