Privacy Policy

Acaciaway Analytics Co., Ltd. ("Acaciaway," "we") respects your privacy. This policy explains what personal data we collect, why we collect it, and your rights under applicable law including the Personal Information Protection Act (PIPA) of the Republic of Korea.

1. Data Controller

Acaciaway Analytics Co., Ltd.
Ryu Hyunseok, 69 Iksan-ro 8-gil, Iksan-si, Jeollabuk-do 54500, REP. OF KOREA
Email: info@page-acaciaway.click
Phone: +82-63-4268-5317

2. Data We Collect

Website visitors

• Contact form submissions: name, email, company, message content, and optional fields you provide
• Technical data: IP address, browser type, pages visited (if analytics cookies are accepted)
• Cookie preference stored locally in your browser

Clients

• Business contact details for project coordination
• ERP exports, supplier records, and quality data provided for engagements
• Communication records related to project delivery

3. Purposes of Processing

• Responding to brief submissions and quote requests
• Delivering contracted analytics engagements
• Improving website content and usability (with consent for analytics cookies)
• Complying with legal and tax obligations

4. Legal Basis

We process contact form data based on your consent and pre-contractual steps at your request. Client project data is processed to perform our contract with you. We process certain records to comply with Korean commercial and tax law.

5. Retention

• Contact form inquiries: 24 months after last communication, unless an engagement begins
• Client project data: duration of engagement plus 36 months, unless you request earlier deletion and no legal hold applies
• Financial records: 5 years per Korean tax requirements
• Analytics cookies: as described in our Cookie Policy

6. Sharing and Processors

We do not sell personal data. We may share data with:

• Hosting providers for website operation
• Email service providers for correspondence
• Professional advisers when required by law

All processors are bound by confidentiality obligations appropriate to the data shared.

7. International Transfers

Our primary operations and data storage are in the Republic of Korea. If you engage us from outside Korea, your data may be transferred to Korea for processing. We apply appropriate safeguards including contractual protections where required.

8. Your Rights

Under PIPA and applicable law, you may request access, correction, deletion, or suspension of processing of your personal data. You may withdraw consent for optional analytics cookies at any time via browser settings or our cookie banner. Contact info@page-acaciaway.click to exercise these rights. We respond within 30 days.

9. Security

We restrict access to client data to assigned project staff, use encrypted transmission for email where feasible, and store working files on access-controlled systems. No method of transmission is completely secure; we cannot guarantee absolute security.

10. Children

Our services are directed at business professionals. We do not knowingly collect data from individuals under 16.

11. Changes

We may update this policy by posting a revised version on this page. Material changes will be noted by updating the date above.